top of page

Born Again Pallets Shipping Policy


Last Updated: October 17, 2023


Thank you for choosing Born Again Pallets.

We are committed to providing you with top-quality products and reliable shipping services. Please read our shipping policy carefully to understand how we handle online orders and deliveries.

Order Processing Time:

Orders are typically processed within 1-5 business days after payment is confirmed.

We do not process orders on weekends or holidays.

Shipping Methods:

We currently offer shipping across the Adelaide Metropolitan.

Shipping options and prices will be presented during the checkout process.

Shipping Locations:

Born Again Pallets currently ships within the Adelaide Metropolitan. We do not offer interstate shipping at this time.


Shipping Charges:

Shipping charges are calculated based on the delivery address, the weight and dimensions of the product/s. The exact shipping cost will be displayed during the checkout process.


Estimated Delivery Times:

Delivery times may vary depending on the product chosen and the destination.

Estimated delivery times are provided during the checkout process.


Tracking Your Order:

You will receive an email with a tracking number once your order has been processed and is ready for delivery/collection.

You can track your shipment using the provided tracking number on our website or the carrier's website.


Delivery Carriers:

We partner with reputable carriers to ensure your order is delivered safely and on time.


Delivery Address:

Please ensure that your shipping address is accurate and complete. Born Again Pallets is not responsible for orders shipped to incorrect or incomplete addresses.


Delivery Confirmation:

Most orders will require a signature upon delivery to ensure safe and accurate delivery.


Shipping Delays:

In the event of unexpected shipping delays, we will do our best to keep you informed and updated on the status of your order.


Shipping Damage or Loss:

In the rare event that your order arrives damaged or is lost in transit, please contact us immediately. We will work to resolve the issue promptly.


Returns and Exchanges:

Please review our Returns and Exchanges Policy for information on returning or exchanging products.


Shipping Fees for Returns:

Shipping fees for returning or exchanging products are the responsibility of the customer unless the return is due to an error on our part.


Customer Support:

If you have any questions or concerns regarding your order or our shipping policy, please contact our customer Retail team. We are here to assist you.


Born Again Pallets is dedicated to providing a smooth and reliable shipping experience for our customers. We appreciate your business and trust in our products. If you have any further questions or require assistance, please do not hesitate to contact our Retail team on 8448 1123.


Thank you for choosing Born Again Pallets.

We look forward to serving you!


Born Again Pallets

27 Lavinia Street, Athol Park. Adelaide, South Australia

Phone: 8448 1123



bottom of page